Subscription terms

Subscription Terms

Last updated: December 18, 2025

These Subscription Terms outline the terms and conditions specific to subscriptions purchased from Onramp, a service of E.M. Rose Group LLC. By starting a subscription, you agree to these Subscription Terms, which supplement our general Terms and Conditions and Privacy Policy.

1. Subscription Plans and Billing

Weekly Plan: 1-week access for $12.99 per week, auto-renews weekly unless canceled.

Monthly Plan: 1-month access for $39.99 per month, auto-renews monthly on your signup day (or nearest date).

Quarterly Plan: 3-month access for $69.99 every three months, auto-renews on the signup day (or last day of shorter months).

Billing: You are charged at purchase; renewals follow your plan’s interval. If a date doesn’t exist in a month, billing uses the last day of that month.

Automatic Renewal: Plans renew unless you cancel before renewal. You authorize recurring charges to your chosen payment method.

Payment Method: You must provide a valid payment method. If billing fails, we may suspend access until payment succeeds and may retry charges.

Third-Party Processors: Payments are processed securely by third-party providers (e.g., Stripe). You agree to their terms; bank/issuer fees are your responsibility.

Taxes: Prices exclude taxes. Applicable taxes are added based on your billing address unless you provide exemption documentation.

2. Promotions, Free Trials, and Discounts

Introductory discounts generally apply to the first term only; subsequent renewals bill at the standard rate unless stated otherwise.

Free trials start billing the day after the trial ends unless you cancel before the trial expires.

Eligibility: Promotions and trials are typically limited to new subscribers; we may revoke a promotion if ineligible (e.g., repeat use).

Promo codes must be applied at checkout, are generally non-combinable, have no cash value, and may expire.

We may change or end promotions/trials prospectively; active promotions you’re already using continue through their stated term.

3. Cancellation Policy

You can cancel anytime via your account settings or by emailing support@builtbyrose.co.

Cancellation takes effect at the end of your current billing period; you keep access until then.

No pro-rated refunds for early cancellation unless covered by the Money-Back Guarantee or required by law.

Immediate termination upon request does not usually entitle you to a refund for the remaining period.

You’ll receive a cancellation confirmation; contact us if you do not receive one.

Reactivation is allowed at then-current pricing; prior promotional rates may not apply.

4. Account Pauses and Changes

Pausing: No automated pause/hold feature today; cancel before renewal and re-subscribe when ready.

Changing intervals (e.g., monthly to quarterly) typically applies at the next renewal; contact support for help with timing or proration if offered.

Avoid multiple concurrent subscriptions; if duplicate billing occurs, contact support for resolution.

5. Plan Modifications and Price Changes

We may change plans, pricing, or features. Material changes will include advance notice (typically via email/in-app) before they take effect.

If you continue after a notified change, the new terms apply from your next billing cycle.

We may grandfather certain subscribers temporarily but reserve the right to migrate plans with notice.

Content/feature updates or temporary maintenance may occur; minor changes don’t warrant refunds if overall service is delivered.

6. Refunds and Money-Back Guarantee

Standard: Subscription charges are non-refundable once billed, except as noted here or required by law.

Money-Back Guarantee: Available for subscription plans under stated usage/engagement criteria and timing. See the Money-Back Guarantee page for exact rules. Approved refunds end subscriber access.

Statutory withdrawal (EU/EEA/UK): 14-day cooling-off may apply unless you accessed digital content immediately and waived the right. Contact us if applicable.

Chargebacks: May lead to suspension; please contact us first to resolve billing issues.

7. Subscription via Mobile Apps or Third Parties

In-app purchases (Apple App Store/Google Play): Manage billing, cancellation, and refunds via the platform; their policies apply.

Other channels/bundles may have specific terms; third-party sales may limit our ability to process refunds directly.

Avoid duplicate subscriptions across channels; contact support if double-billed inadvertently.

8. Service Commitment

Active subscribers receive access to the advertised premium content/features for their plan.

We aim for high uptime but cannot guarantee 100%. Maintenance or outages may occur; significant incidents may be addressed with extensions or partial remedies at our discretion.

Support via support@builtbyrose.co; we aim to respond within 1–2 business days.

Subscribers receive ongoing updates to training materials, prompt packs, workflows, and platform features at no extra cost during active terms.

9. Termination by Us

We may suspend or terminate for violations of these Subscription Terms or the general Terms (e.g., abuse, misuse, unlawful behavior, account sharing beyond permitted use).

If we discontinue the subscription service entirely, we will give notice and stop renewals; we may extend access through paid periods or provide pro-rated remedies.

10. Miscellaneous

Subscriptions are personal/non-transferable unless a team account permits shared access per its rules.

Digital goods: Access and downloads are digital; no physical shipment.

We may update these Subscription Terms; continued use after effective dates constitutes acceptance.

Severability applies; invalid provisions do not affect the remainder.

Contact: support@builtbyrose.co for subscription questions or disputes; governing law/dispute resolution per the general Terms.

By purchasing a subscription to Onramp, you acknowledge that you have read and understood these Subscription Terms and agree to be bound by them, in addition to the general Terms and Conditions.